PAYMENT:

We recommend using PayPal for a smooth checkout experience. Ensure that the information you provide matches your credit card or PayPal account details accurately.

Please note that our prices exclude international duties and related charges imposed by the destination country's government or customs department. Refunds for cancelled or returned orders will be processed to your credit card or PayPal account, with varying refund timelines due to bank processing.

SHIPPING:

We offer three shipping options:

1. DHL: 3-7 working days.
2. Standard Freight: 7-10 working days.
3. Free Shipping: Available for orders over $200, with the same delivery time as Standard Freight.

We aim to process and ship your order promptly, but delivery times may vary due to customs and external factors.

(Note: Some products or countries may not support Standard Freight. If you don't see this option during checkout, your country may not be eligible. We apologize for any inconvenience.)

You are responsible for shipping costs, import taxes, and charges. These costs are added automatically at checkout.

If delivery fails, we will refund your payment method. However, you will be responsible for any return shipping costs.

For product quality issues, contact us promptly. Retain original packaging for returns and exchanges, handled on a case-by-case basis.

Track your shipment in real time on our website post receiving confirmation. Contact us for further assistance or inquiries.